Phone: 01978 801890 or 01978 800183

Main Surgery Address: The Surgery, Gardden Road. Rhosllanerchrugog. Wrexham LL14 2EN

Branch Surgery Address: Amanda Grove, Rhostyllen LL14 4AP

Please use the main surgery address for all correspondence.

FAX: 01978 845782

In emergencies only when the reception is closed between 1-2pm and 6-6:30pm please call the surgery mobile on 07935161017. Do not leave a message on the mobile as this answering service is not monitored

E-Consult consultations can be made by accessing the form on the home page

Stay in touch via Facebook https://www.facebook.com/garddenroadsurgery.org.uk/

Please note we do not accept prescription requests over the phone. *During the coronavirus pandemic we are accepting prescription requests over the phone* You can also email the surgery with any queries or repeat prescription requests Admin.W91019@wales.nhs.uk

Please phone for test results between 2-4pm.

The Practice Secretary is available to discuss secretarial queries until 3pm.

Midwives, based in Ruabon #824890 or Hightown #318306

Community Nurses based in:

• Rhos 846776
• Plas Madoc 812163
• Wrexham Central 262477
• Grove Road 263006

Health Visitor # 291937 (Wrexham) 840151 (Rhos.)

North Wales GP Out of Hours service 0300 1235566

NHS Direct Wales 0845 46 47 This a 24 hour confidential helpline http://www.nhsdirect.wales.nhs.uk/

Complaints

if you have a complaint or are concerned about the service that you have received from the practice please let us know. We hope that most problems can be sorted out quickly and easily, often at the time that they arise and with the person concerned. If your complaint cannot be rectified verbally in this manner and you wish to make a more formal complaint, please provide as much detail as possible, in writing, to Rachel Barnes on the above address or at Rachel.Barnes@wales.nhs.uk.

A guide to raising a concern about the NHS services is available to download at http://www.wales.nhs.uk/docopen/171329/

The Community Health Council (CHC) provide a free independent advocacy service for patients who wish to make a complaint concerning the NHS. CHC contact number is 01978 356178

We also welcome positive feedback 🙂